TANGIROV , Akbar. Emotion detection in customer service: a cnn-based approach to employee engagement. GREEN ECONOMY AND DEVELOPMENT, [S. l.], v. 2, 2024. DOI: 10.5281/zenodo.14315534. Disponível em: https://yashil-iqtisodiyot-taraqqiyot.uz/journal/index.php/GED/article/view/3657. Acesso em: 12 mar. 2026.