RAQAMLI TRANSFORMATSIYA SHAROITIDA XIZMATLAR SOHASINI RIVOJLANTIRISHNING IQTISODIY MEXANIZMLARINI TAKOMILLASHTIRISH
DOI:
https://doi.org/10.5281/zenodo.21936687Abstract
O‘zbekiston xizmatlar sohasining raqamli transformatsiya sharoitidagi rivojlanish tendensiyalari
hamda uning iqtisodiy mexanizmlarini takomillashtirish yo‘nalishlari tadqiq etilgan. Tizimli, qiyosiy, dinamik,
tarkibiy va institutsional tahlil usullari asosida 2021–2025-yillardagi rivojlanish dinamikasi hamda 2026-yilning birinchi
yarim yilligiga oid tezkor ko‘rsatkichlar umumlashtirilgan. Tadqiqot natijalari bozor xizmatlari hajmining jadal
o‘sishi raqamli infratuzilmaning kengayishi, internet qamrovining ortishi va naqdsiz to‘lovlar tizimining rivojlanishi
bilan uzviy bog‘liq holda kechayotganini ko‘rsatadi. Shu bilan birga, xizmatlarning hududiy konsentratsiyasi, korxonalarda
raqamli ko‘nikmalarning yetarli darajada shakllanmaganligi hamda yuqori unumdorlikka ega bilimtalab
xizmatlar ulushining cheklanganligi soha rivojiga ta’sir etuvchi muhim omillar sifatida aniqlangan.
Keywords
xizmatlar sohasi, raqamli transformatsiya, raqamli iqtisodiyot, iqtisodiy mexanizm, raqamli infratuzilma, raqamli to‘lovlar, raqamli ko‘nikmalar, xizmatlar unumdorligi, tranzaksiya xarajatlari, raqobat muhitiReferences
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