XIZMAT KO‘RSATISH KORXONALARIDA RAQAMLASHTIRISH ORQALI TIJORAT RISKLARINI KAMAYTIRISH IMKONIYATLARI
DOI:
https://doi.org/10.5281/zenodo.21966761Abstract
Mazkur maqolada xizmat ko‘rsatish korxonalarida tijorat risklarini kamaytirishda raqamli
texnologiyalardan foydalanish imkoniyatlari tadqiq etilgan. Xizmatlar bozorida talabning o‘zgaruvchanligi,
mijozlar xatti-harakatining oldindan aniq prognoz qilinmasligi, narxlarning o‘zgarishi, to‘lovlar bilan bog‘liq
muammolar, axborot xavfsizligi, raqobatning kuchayishi va operatsion uzilishlar korxonalarning tijorat faoliyatiga
salbiy ta’sir ko‘rsatishi mumkin. Shuningdek, xizmat ko‘rsatish korxonalarida raqamlashtirish va tijorat risklarini
kamaytirish o‘rtasidagi bog‘liqlikning konseptual modeli taklif etilgan. Raqamli texnologiyalar nafaqat xarajatlarni
kamaytirishi, balki talabni prognozlash, mijozlar oqimini boshqarish, daromadlarni barqarorlashtirish va tezkor
boshqaruv qarorlarini qabul qilish imkonini berishi asoslangan
Keywords
xizmat ko‘rsatish korxonalari, tijorat riski, raqamlashtirish, raqamli transformatsiya, CRM, ERP, elektron tijorat, sun’iy intellekt, katta ma’lumotlar, risklarni boshqarish, raqamli texnologiyalar, biznes barqarorligi.References
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