SUG‘URTA KOMPANIYALARIDA MIJOZLAR BILAN O‘ZARO MUNOSABATLARNI BOSHQARISHDA ZAMONAVIY AXBOROT TEXNOLOGIYALARIDAN FOYDALANISH

Authors

  • Eldor Anvarovich Nozimov Samarqand iqtisodiyot va servis instituti “Investitsiya va innovatsiyalar” kafedrasi katta o‘qituvchisi https://orcid.org/0000-0003-1580-8654
  • Ilyos Ilich o‘g‘li Halimov Samarqand iqtisodiyot va servis instituti Sug‘urta ishi ta’lim yo‘nalishi talabasi

DOI:

https://doi.org/10.5281/zenodo.23840643

Abstract

Sug‘urta kompaniyalarida mijozlar bilan o‘zaro munosabatlarni boshqarishning mazmuni va ahamiyati, shuningdek, ushbu jarayonda zamonaviy axborot texnologiyalarining o‘rni yoritilgan. Mijozlar bilan munosabatlarni boshqarish (CRM) tizimlari, bulutli xizmatlar, mobil ilovalar, katta ma’lumotlarni tahlil qilish texnologiyalari, sun’iy intellekt, chatbotlar va elektron hujjat aylanishi tizimlaridan foydalanish imkoniyatlari tahlil qilingan. Shuningdek, raqamli yechimlarni joriy etish jarayonida axborot xavfsizligini ta’minlash, shaxsiy ma’lumotlarni himoya qilish, xodimlarning kasbiy malakasini oshirish hamda axborot tizimlarini integratsiyalash bilan bog‘liq masalalar ko‘rib chiqilgan. Tahlil natijalari asosida sug‘urta tashkilotlarida mijozlar bilan o‘zaro munosabatlarni samarali boshqarish va raqamli texnologiyalardan foydalanishni takomillashtirish bo‘yicha amaliy tavsiyalar ishlab chiqilgan.

Keywords

sug‘urta kompaniyasi, mijozlar bilan munosabatlarni boshqarish, CRM, axborot texnologiyalari, raqamli transformatsiya, mijozlar tajribasi, katta ma’lumotlar, sun’iy intellekt, elektron xizmatlar

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Published

2026-10-31

How to Cite

Nozimov, E. A., & Halimov, I. I. o‘g‘li. (2026). SUG‘URTA KOMPANIYALARIDA MIJOZLAR BILAN O‘ZARO MUNOSABATLARNI BOSHQARISHDA ZAMONAVIY AXBOROT TEXNOLOGIYALARIDAN FOYDALANISH. GREEN ECONOMY AND DEVELOPMENT, 4(10), 380–384. https://doi.org/10.5281/zenodo.23840643

Issue

Vol. 4 No. 10 (2026): «Yashil iqtisodiyot va taraqqiyot» jurnali 10-son

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Articles

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Copyright (c) 2026 GREEN ECONOMY AND DEVELOPMENT

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This work is licensed under a Creative Commons Attribution 4.0 International License.

DOI

https://doi.org/10.5281/zenodo.23840643

Pages

380-384

Citation

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Vol. 4 No. 10 (2026): «Yashil iqtisodiyot va taraqqiyot» jurnali 10-son