Sayyohlarning shikoyatlarini ko‘rib chiqish va ularning huquqiy huquqlarini tiklash mexanizmlari
DOI:
https://doi.org/10.5281/zenodo.15403540Keywords:
sayyoh huquqlari, shikoyat mexanizmi, xalqaro tajriba, onlayn nizolar, turizm huquqi, O‘zbekiston qonunchiligi.Abstract
Ushbu maqolada sayyohlarning shikoyatlarini ko‘rib chiqish va ularning huquqiy huquqlarini tiklash
mexanizmlari xalqaro tajriba asosida tahlil qilingan. Yevropa Ittifoqi, AQSH, Yaponiya kabi davlatlarda mavjud bo‘lgan
ilg‘or tizimlar, xususan, onlayn nizolarni hal etish platformalari, turizm ombudsmanlari va kompaniya javobgarligi prinsiplari
yoritib berilgan. Shu asosda O‘zbekistondagi amaldagi huquqiy mexanizmlar baholanib, ularni takomillashtirish bo‘yicha
takliflar ishlab chiqilgan. Maqola pozitiv yondashuvda yozilgan bo‘lib, milliy tizimning xalqaro standartlarga yaqinlashuvi
hamda sayyohlar ishonchini oshirishga qaratilgan.
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