Bank xizmatlari sifati va bank daromadlariga ta’sir etuvchi omil sifatida personal faoliyatining o‘rni
DOI:
https://doi.org/10.5281/zenodo.15788115Keywords:
tijorat banklari, personal salohiyati, bank xizmatlari sifati, kadrlar siyosati, inson resurslarini boshqarish, kasbiy rivojlanish, mijozlar ehtiyoji, bank raqobatbardoshligi.Abstract
Mazkur maqolada bugungi kunda yurtimiz tijorat banklari faoliyatida personal salohiyatni oshirishning bank
xizmatlari sifatiga va samaradorligiga tizimli ta’siri o‘rganilgan. Tadqiqotda xodimlarning malaka darajasi, kasbiy ko‘nikmalari
va rivojlanish strategiyalarining bank mijozlari ehtiyojlarini qondirish, xizmat ko‘rsatish tezligi hamda ishonchliligini
oshirishdagi o‘rni chuqur o‘rganiladi. Tadqiqot natijasida tijorat banklari uchun kadrlar siyosatini takomillashtirish, strategik
resurs sifatida inson kapitalini rivojlantirish va xizmat sifatini oshirish bo‘yicha amaliy tavsiyalar va takliflar berilgan.
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