Internet banking adoption in Uzbekistan
DOI:
https://doi.org/10.5281/zenodo.16927927Keywords:
e-commerce, IT, internet banking, perceived usefulness, customer adoption, services, perceived ease of use, banks, benefits for UzbekistanAbstract
This research paper presents an empirical study of the various factors influencing the adoption of internet
banking facilities among customers in Uzbekistan. The variables examined for the research were perceived usefulness,
perceived ease of use, trust, and government support, which were tested to determine their impact on the adoption of
internet banking. A survey was distributed to 103 respondents via mail in Uzbekistan, and the collected data was later
analyzed using correlation and linear regression methods. The results confirmed the significance of the selected variables
for internet banking adoption. The research also applied several models, including the Technology Acceptance Model,
which many prior studies had overlooked
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