The influence of tour interpretation on perceived heritage values: a comparative analysis of tourists with and without guided interpretation at a heritage destination
DOI:
https://doi.org/10.5281/zenodo.15795721Keywords:
Tour interpretation, guided tour, self-guided tour, perceived heritage values, historical values, historical association value, identity values, aesthetic values.Abstract
The tourism sphere has become the most flourishing sector globally. There are many participants in this sector,
making it crucial for countries and for people who explore new horizons by visiting other cultures and gaining new
experiences. Tourists contribute significantly to tourism growth. Understanding what tourists want and value is important in
tourism management. This research focused on guest perceived values in guided and self-guided groups and measured
the influence of guided interpretation. It examines visitor need for tour interpretation and tests whether it implies positive
or negative aspects on their perceived heritage values. This helps comprehend tourist needs on guiding methods and
opens new directions for sustainable tourism. Tourist satisfaction remains key
References
Crespi-Vallbona, M. (2021). Satisfying experiences: Guided tours at cultural heritage sites. Journal of Heritage Tourism.
Domínguez-Quintero, A. M., González-Rodríguez, M. R., & Paddison, B. (2020). The mediating role of experience
quality on authenticity and satisfaction in the context of cultural-heritage tourism. Current Issues in Tourism, 23(2),
–260.
Genc, V., & Gulertekin Genc, S. (2023). The effect of perceived authenticity in cultural heritage sites on tourist
satisfaction: The moderating role of aesthetic experience. Journal of Hospitality and Tourism Insights, 6(2), 530–548.
Huete Alcocer, N., & López Ruiz, V. R. (2020). The role of destination image in tourist satisfaction: The case of a
heritage site. Economic Research-Ekonomska Istraživanja, 33(1), 2444–2461.
Kim, H., & So, K. K. F. (2022). Two decades of customer experience research in hospitality and tourism: A bibliometric
analysis and thematic content analysis. International Journal of Hospitality Management.
Kim, S., Whitford, M., & Arcodia, C. (2021). Development of intangible cultural heritage as a sustainable tourism
resource: The intangible cultural heritage practitioners’ perspectives. In Authenticity and Authentication of Heritage (pp.
–47). Routledge.
Labadi, S., Giliberto, F., Rosetti, I., Shetabi, L., & Yildirim, E. (2021). Heritage and the sustainable development goals:
Policy guidance for heritage and development actors. International Journal of Heritage Studies.
Smith, L. (2020). Emotional heritage: Visitor engagement at museums and heritage sites
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 YASHIL IQTISODIYOT VA TARAQQIYOT

This work is licensed under a Creative Commons Attribution 4.0 International License.