MANAGING DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE: A SYSTEMATIC LITERATURE REVIEW
DOI:
https://doi.org/10.5281/zenodo.20367478Ключевые слова:
Digital transformation, Primary healthcare, Organizational performance, Systematic literature review, Emerging economies, Healthcare managementАннотация
Digital transformation is increasingly recognized as a key factor in improving efficiency and service quality
in primary healthcare. This study conducts a systematic literature review using the PRISMA approach to examine the
factors influencing digital transformation and its impact on organizational performance. Relevant peer-reviewed studies
published between 2015 and 2025 were identified through a structured database search. The findings indicate that
digital transformation is shaped by technological, organizational, and environmental factors. In addition, transformation
processes play a mediating role in improving organizational performance. The review also highlights a significant research
gap in developing countries, including Uzbekistan, and provides a foundation for future empirical studies.
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