KORPORATIV SERVIS MODELI: BANKLARDA YIRIK VA O‘RTA BIZNES MIJOZLARIGA XIZMAT KO‘RSATISH SAMARADORLIGINI OSHIRISH VOSITASI

Qurbonov Abror

KORPORATIV SERVIS MODELI: BANKLARDA YIRIK VA O‘RTA BIZNES MIJOZLARIGA XIZMAT KO‘RSATISH SAMARADORLIGINI OSHIRISH VOSITASI

##article.authors##

Qurbonov Abror

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korporativ servis modeli, bank, raqamli transformatsiya, mijoz segmentatsiyasi, big data, sun’iy intellekt, samaradorlik, mijoz qoniqishi, relationship banking, operatsion xarajatlar.

##article.abstract##

Ushbu maqolada korporativ servis modelining banklarda yirik va o‘rta biznes mijozlariga xizmat ko‘rsatish
samaradorligini oshirishdagi o‘rni tahlil qilingan. Zamonaviy bank tizimida raqamli transformatsiya, sun’iy intellekt va big
data texnologiyalarining joriy etilishi xizmat ko‘rsatish sifatini sezilarli darajada yaxshilamoqda. Tadqiqotda korporativ
mijozlar bilan ishlashning segmentatsiyalashgan yondashuvi, high-touch va low-touch modellarning uyg‘unligi hamda
relationship banking konsepsiyasining ahamiyati ko‘rib chiqilgan. Shuningdek, operatsion xarajatlarni kamaytirish, mijoz
qoniqishini oshirish va bank raqobatbardoshligini kuchaytirish omillari yoritilgan. Natijalar korporativ servis modelining
bank sektorida strategik rivojlanish omili ekanligini ko‘rsatadi

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Qurbonov Abror

Toshkent davlat iqtisodiyot universiteti mustaqil tadqiqotchisi

##submission.citations##

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KORPORATIV SERVIS MODELI: BANKLARDA YIRIK VA O‘RTA BIZNES MIJOZLARIGA XIZMAT KO‘RSATISH SAMARADORLIGINI OSHIRISH VOSITASI