Bank xizmatlari sifati va bank daromadlariga ta’sir etuvchi omil sifatida personal faoliyatining o‘rni

Shoira Abdukaxarova

doi:10.5281/zenodo.15788115

Bank xizmatlari sifati va bank daromadlariga ta’sir etuvchi omil sifatida personal faoliyatining o‘rni

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Shoira Abdukaxarova

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https://doi.org/10.5281/zenodo.15788115

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tijorat banklari, personal salohiyati, bank xizmatlari sifati, kadrlar siyosati, inson resurslarini boshqarish, kasbiy rivojlanish, mijozlar ehtiyoji, bank raqobatbardoshligi.

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Mazkur maqolada bugungi kunda yurtimiz tijorat banklari faoliyatida personal salohiyatni oshirishning bank
xizmatlari sifatiga va samaradorligiga tizimli ta’siri o‘rganilgan. Tadqiqotda xodimlarning malaka darajasi, kasbiy ko‘nikmalari
va rivojlanish strategiyalarining bank mijozlari ehtiyojlarini qondirish, xizmat ko‘rsatish tezligi hamda ishonchliligini
oshirishdagi o‘rni chuqur o‘rganiladi. Tadqiqot natijasida tijorat banklari uchun kadrlar siyosatini takomillashtirish, strategik
resurs sifatida inson kapitalini rivojlantirish va xizmat sifatini oshirish bo‘yicha amaliy tavsiyalar va takliflar berilgan.

##submission.authorBiography##

Shoira Abdukaxarova

AJ “InfinBank” Yakuniy nazorat departamenti
inspektori, TDIU mustaqil izlanuvchisi

##submission.citations##

O‘zbekiston Respublikasining 05.11.2019 yildagi O‘RQ-580-son “Banklar va bank faoliyati to‘g‘risida”gi O‘zbekiston

Respublikasi Qonuniga o‘zgartish va qo‘shimchalar kiritish haqidagi Qonuni. https://lex.uz/docs/-4581969

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management(JMBM)/SJIF FACTOR: 5.57

A.N.Kuznetsov. Impact of personnel labour motivation upon solutionof bank development strategic goals. file:///C:/

Users/User/Downloads/impact-of-personnel-labour-motivation-upon-solution-of-bank-development-strategic-goals.

pdf

Phan Thanh Tam. Human Resource Management Affecting the Banking Service Quality: A Entrepreneurship Practicum

Situation at Commercial Banks. Journal of Entrepreneurship Education (Print ISSN: 1098-8394; Online ISSN: 1528-

. https://www.abacademies.org/articles/human-resource-management-affecting-the-banking-service-quality-aentrepreneurship-

practicum-situation-at-commercial

Hitesh Bhasin. The Servqual Model – Definition, Dimensions, Gaps and AdvantagesService, November 29,https://

www.marketing91.com/servqual/

https://hamkorbank.uz/uz/financial-institutions/financial-statements/

Е.В. Слепцова, канд. экон. наук, доцент, Кубанский государственный университет (Россия, г. Краснодар)

Персонал как фактор конкурентного преимущества банка.

Bank xizmatlari sifati va bank daromadlariga ta’sir etuvchi omil sifatida personal faoliyatining o‘rni

Bank xizmatlari sifati va bank daromadlariga ta’sir etuvchi omil sifatida personal faoliyatining o‘rni

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Shoira Abdukaxarova

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