The Role of The Capacity of Service Personnel in the Organization of the Quality Service Process in Hotel Enterprises

The Role of The Capacity of Service Personnel in the Organization of the Quality Service Process in Hotel Enterprises

##article.authors##

  • Nigina Rakhmonova

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https://doi.org/10.55439/GED/vol1_issmaxsus%20son/a718

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hotel services, quality of service, personnel potential, customer satisfaction.

##article.abstract##

In this article, the impact of the capacity, knowledge and skills of hotel service employees on
improving the quality of service in hotels and the experience of having a high level of service by improving the
qualifications of employees in the enterprise are studied. In addition, solutions to existing problems in training
and retraining of employees are offered.

Биография автора

Nigina Rakhmonova

Tashkent State University of Economics Doctoral student of “Tourism and service”

Загрузки

##submissions.published##

2023-12-15

Как цитировать

Rakhmonova, N. (2023). The Role of The Capacity of Service Personnel in the Organization of the Quality Service Process in Hotel Enterprises . YASHIL IQTISODIYOT VA TARAQQIYOT, 1. https://doi.org/10.55439/GED/vol1_issmaxsus son/a718

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##issue.vol## 1 (2023): maxsus son: «Smart-turizm: Xorijiy tajriba va uni O‘zbekistonda qo‘llash istiqbollari»

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Articles

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